This Privacy Notice describes how Mountain Leather Works ("we," "us," or "our") handles information when you visit mountainleatherworks.com (the "Site").
What We Collect
Information you send us by email
When you email us at customerservice@mountainleatherworks.com, we receive your email address and the contents of your message. We use this information only to respond to your inquiry.
Standard server information
Like most websites, our hosting provider automatically logs technical information about visits to the Site, including IP address, browser type, referring page, and date and time of access. This information is used to operate the Site, prevent abuse, and address technical issues.
Embedded video content
Our Customer Service page includes embedded video guides hosted on YouTube. We use YouTube's privacy-enhanced embed mode, which does not set cookies before you interact with a video. If you play a video, YouTube may set cookies and collect information about your interaction with the player under YouTube's privacy policy.
That's it
Other than the items above, we do not use website analytics, advertising trackers, or third-party cookies. We do not collect names, addresses, phone numbers, or payment information through this Site. All Mountain Leather Works furniture is sold through Costco; any purchase information is collected by Costco under their privacy policy.
How We Use Information
We use the limited information we collect only to:
- Respond to customer service inquiries
- Operate and secure the Site
- Comply with legal obligations
How We Share Information
We do not sell, rent, or trade your information. We may share information only in these limited circumstances:
- With service providers (such as our email host) who need access to perform services for us
- When required by law, court order, or government request
- To protect our legal rights or respond to claims
Your Rights
Depending on where you live, you may have rights to access, correct, or delete information we have about you, or to opt out of certain uses. To exercise these rights, email customerservice@mountainleatherworks.com.
California residents have specific rights under the California Consumer Privacy Act (CCPA). Mountain Leather Works does not sell personal information as defined by the CCPA.
Children's Privacy
This Site is not directed to children under 13, and we do not knowingly collect information from children under 13.
Changes to This Notice
We may update this Privacy Notice from time to time. The "last updated" date at the top of this notice indicates when it was last changed.
Contact
Questions about this Privacy Notice can be sent to customerservice@mountainleatherworks.com.